How It Works

Here’s everything you can expect from beginning (your filled out contact form) to end (the final film delivered to your family).

Step 1 — Your Contact Form: We read every message ourselves and write back with a real answer, usually the same day and always within one working day. A call only if you want one.
Step 2 — Questionnaire & Preparation: Once an interview date is agreed on, and in the calendar, you complete a guided questionnaire. These answers inform the conversation and make sure nothing important gets overlooked. It is a great way to prompt stories that might otherwise go unsaid.
Step 3 — Filming Day: We arrive at the subject’s home. A relaxed, full-day visit (up to 5 hours). After selecting the ideal location in the home for the interview, we spend about an hour setting up all our gear (two cameras, professional lighting, and boom microphone). Then it’s between 2 and 3 hours of conversation, followed by walking around capturing “B-Roll” footage of the home and the objects that are important to the family. Finally, it’s about 30 minutes to pack up our gear and wrap up.
Step 4 — Editing & Crafting: Our editors craft your film in about 6 weeks, weaving together interview footage, b-roll, and (if applicable) photos and archive footage.
Step 5 — Delivery: You receive a private Vimeo link and (optionally) a USB. You review, we incorporate any editing notes, and the film is finalized.

Ready to get started?

Send us your questions, or tell us about who you’d like to film, and how they’re doing right now.